Legal

Terms of Service & Privacy Policy

Last updated June 24, 2026

A. Telemedicine Services

I understand that I've been provided the opportunity to utilize telemedicine services ("Telemedicine Services") with Teleperinatal, Inc providers, which also operate under Ouma Health and Maternity Advocates program names. I voluntarily authorize Teleperinatal and its physicians, advanced practice professionals, and other health care providers ("Provider(s)"), to utilize Telemedicine Services.

I understand that Telemedicine Services involve the use of electronic communication by way of remote written electronic communication and video conferencing in lieu of direct in-person patient/Provider interaction. I also understand that my health care information may be shared with individuals who are not my Providers for scheduling and billing purposes, as well as with technology vendors and other business associates that support our clinical documentation and operations under HIPAA Business Associate Agreements.

Information gathered from me as part of the Telemedicine Services may be used for diagnosis, therapy, follow-up and/or education, and may include, without limitation, the following:

  • Medical Records
  • Medical Images
  • Live Two-Way Audio and Video
  • Output Data from Medical Devices and Sound and Video Files
  • Audio of my visit, which may be processed by AI-assisted clinical documentation tools to generate a draft clinical note (see Section I)
  • Electronic Communication
  • SMS text messaging

B. Confidentiality

I understand that the laws that protect privacy and the confidentiality of medical information also apply to Telemedicine Services, and that no information obtained in my use of Telemedicine Services that identifies me will be disclosed to third parties without my consent.

I understand and agree that my Providers may use technology vendors and other business associates, including the provider of the AI-assisted documentation tool described in Section I, to support clinical documentation and operations, and that any such business associate is bound by a HIPAA Business Associate Agreement that requires it to safeguard the privacy and security of my health information.

I understand that the Telemedicine Services will utilize electronic systems that will incorporate network and software security protocols to protect the confidentiality of patient identification and imaging data and will include measures to safeguard the data and to ensure its integrity against intentional or unintentional corruption.

C. Risks

I understand that there are risks associated with Telemedicine Services, including, without limitation, those listed below and I agree that I have had an opportunity to ask questions about the risks:

  • In rare cases, information transmitted may not be sufficient (e.g. poor resolution of images) to allow for appropriate medical decision making by my Providers;
  • Delays in medical evaluation and treatment could occur due to deficiencies or failures of the equipment;
  • In rare instances, security protocols could fail causing a break of privacy of personal medical information;
  • In rare cases, a lack of access to complete medical records may result in adverse drug interactions or allergic reactions or other judgment errors;

D. Expected Benefits

I understand that there are certain expected benefits to utilizing Telemedicine Services, which include, but are not limited to, those listed below and I agree that I have had an opportunity to ask questions about the benefits:

  • Remote access to medical care by enabling me to initiate a visit and consult with my Provider at a distant/other site.
  • More convenient medical evaluation and management.
  • Ability to obtain the expertise of a distant specialist.

G. SMS Messaging and Email

I hereby consent and state my preference to have my Providers communicate with me by email or standard SMS messaging regarding various aspects of my medical care, which may include, but shall not be limited to, test results, prescriptions, appointments, and billing.

I understand that email and standard SMS messaging are not confidential methods of communication and may be insecure. I further understand that, because of this, there is a risk that email and standard SMS messaging regarding my medical care might be intercepted and read by a third party.

H. Third-Party Privacy Policy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

I. Use of AI-Assisted Clinical Documentation

I understand and acknowledge the following regarding the use of AI-assisted clinical documentation during my care:

  • My Provider may use an AI-assisted documentation tool ("AI Scribe") during my visit to support accurate, timely medical records.
  • The AI Scribe captures the audio of my visit conversation and generates a draft clinical note, which my Provider reviews and edits before it becomes part of my medical record.
  • The AI Scribe is provided by a third-party vendor operating under a HIPAA Business Associate Agreement with Ouma. It is HIPAA-compliant and does not retain audio recordings of my visit after the note is generated.
  • I may ask my Provider not to use the AI Scribe during my visit. Declining will not affect my care.
Part II

Terms of Service & Privacy Policy

Last updated: December 24, 2022

Please read these terms and conditions carefully before using Our Service.

Interpretation & Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

  • Application means the software program provided by the Company downloaded by You on any electronic device, named Ouma Maternity Program.
  • Application Store means the digital distribution service operated and developed by Apple Inc. (Apple App Store) or Google Inc. (Google Play Store) in which the Application has been downloaded.
  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  • Country refers to: Texas, United States.
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Teleperinatal, Inc. (D/B/A Ouma Health) and Ouma Health, PLLC, 3267 Bee Caves Road, 107-334, Austin, Texas 78746.
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Service refers to the Application or the Website or both.
  • Terms and Conditions (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
  • Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
  • Website refers to Ouma Health, accessible from https://www.oumahealth.com/
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You.

Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven't purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service), even if the Company or any supplier has been advised of the possibility of such damages.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.

"AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement.

Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not effect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

Changes to these Terms & Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

By email: info@oumahealth.com

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© 2026 Teleperinatal, Inc. Terms of Service & Privacy Policy