Modern maternity care is fragmented, specialists, screenings, referrals, benefits, and follow-ups all pull in different directions. Ouma's nurse navigators are the constant thread through all of it: one person who knows the patient, holds the whole picture, and moves them from need to resource without ever letting go.
Something has to hold the whole picture together. That something is a person, not a portal.
Ask anyone inside Ouma who really runs the place and the answer is the same: the nurses. They sit in the background and do the lion's share of the work, clinical and administrative, care and paperwork.
On any given day a navigator is a nurse, a social worker, a scheduler, an advocate, and a friend. They wear every hat.
We think of them as the heartbeat of the company. Not the loudest part, and not the part on the brochure, the part that keeps everything else alive.
When a patient's care spans an MFM, a behavioral-health clinician, a diabetes team, a home blood-pressure cuff, and a local OB, she reads the field, makes the calls, and moves every player into position around a single patient.
MFM, behavioral health, diabetes management, and remote monitoring are each powerful on their own. Navigation is what turns them into one experience instead of five disconnected ones.
Without a navigator, the patient holds the pieces together herself, chasing referrals and repeating her story. With one, that burden moves to a professional whose entire job is continuity.
A screening only matters if someone acts on it. A referral only matters if the patient actually gets there. Navigators are the connective tissue between identifying a need and meeting it.
The navigator keeps care personal even as it spans specialties, states, and systems. Same person, the whole way through, a return to knowing your patient.
Navigation is not a feature bolted onto our other services. It's the coordination glue that holds all of them together.
A single point of contact for members in fragmented or underserved markets, the coordination that turns screenings into closed gaps and a better member experience.
For health plans →One caring, expert guide for every pregnant employee, less confusion, less lost time, and fewer avoidable escalations across the whole journey.
For employers →Navigators who extend your team, keep patients engaged between and after visits, and reduce the coordination load on your staff.
For hospitals →Every one of these lines runs smoother when the same navigator is the thread between them, routing patients in and following the care all the way through.
Our team can show how one nurse navigator closes gaps across your maternity population.
Talk to our team →Let’s Talk
Tell us about your population and the gaps you are trying to close.
Expert maternity telehealth, extending the reach of subspecialty clinicians to every patient who needs it.