A lactation consultant in every parent's corner, before baby arrives and long after.
Feeding a new baby can be one of the most joyful, and most overwhelming, parts of new parenthood. Ouma's board-certified lactation consultants meet your patients and members by video, starting before delivery, and stay with them through the ups, the questions, and the late nights. Not a hotline. A person who knows each parent and their story.
We start before the baby does
When the baby arrives, she is not starting over with a stranger. She is continuing a relationship.
Most lactation help arrives after something has already gone wrong: a painful latch, a worried weigh-in, a 2 a.m. panic. We think that's backwards.
Many of our patients meet their lactation consultant before delivery, while there's still room to breathe and get to know each other. The consultant learns what the parent is hoping for, what she's nervous about, and what a good start could look like for her.
The same consultant who prepared with her is there for the first tender, complicated days: the latch, the supply questions, the "is this normal?" moments. That consultant already knows her story, her goals, and her body.
We don't disappear at week six. Feeding changes as the baby grows, through returning to work, pumping, teething, and weaning on the family's own timeline.
Our consultants stay in the relationship for as long as they're needed. An IBCLC is part clinician and part therapist by nature, as much about trust and reassurance as technique.
Expert lactation care, without leaving home
Most lactation support today happens in person, driving somewhere with a newborn, often within days of giving birth. Virtual changes that: the same board-certified expertise from their own couch, at the hour they actually need it.
More than the latch, from the first questions to the last feeding
Feeding touches almost everything in those early months. Our consultants support parents across the whole of it: how feeding is going, milk supply, the baby's rhythms, the parent's own nourishment, and rest at night.
Parents reach for this support because…
Feeding rarely goes exactly to plan, and the questions that matter most often surface after discharge, once the hospital and clinic visits are behind them. Ouma's consultants are the steady expert parents keep coming back to as things change.
Built for the people who care for new parents
Employers
Give covered parents lactation support that's genuinely easy to use. An expert IBCLC is available to every new parent on your plan, by video, from home.
For employers →Health Plans
Offer a warm, accessible lactation benefit. It supports members through the postpartum period and helps them meet their feeding goals.
For health plans →Care that surrounds the feeding journey
Feeding is woven into the wider maternity picture. These Ouma services share the same care team and continuity, supporting parent and baby well beyond the latch.
Common questions about telelactation
Our team can structure telelactation as a covered benefit for your members or patients.
Talk to our team →Let’s Talk
Lactation support that actually reaches families.
Tell us about your population and we will design the program.
Expert maternity telehealth, extending the reach of subspecialty clinicians to every patient who needs it.