The Ouma Platform

The virtual maternity care platform built on a real medical practice.

Ouma is the nation's largest independent, physician-led maternity telehealth practice. Unlike app-based programs that put chatbots and unlicensed coaches in front of patients, every Ouma patient sees a qualified clinician. The platform handles the rest, matching patients to the right specialist, surfacing risk, streamlining documentation, and reporting every outcome back to our partners.

Technology powers the operation, not the patient relationship.

Get in Touch →Our Approach ↓
connect.oumahealth.com/referrals

Real Clinicians, Real Care

Board-certified specialists, nurse-midwives, behavioral health providers, and lactation consultants. Every patient is matched with a licensed clinician.

AI as Expert Assistant

AI accelerates chart review, surfaces risk factors, automates documentation, and generates outcomes reporting, making clinicians faster, not replacing them.

Built to Measure Everything

Every encounter, outcome, and gap closure is captured, tracked, and reported. Auditable data, not anecdotes, gives partners full visibility into their population.

The Ouma Difference

Where others optimize against human connection, we lean into it.

Most virtual care platforms use technology to minimize clinician time with patients. Ouma does the opposite, our technology handles the operational burden so clinicians can focus entirely on care.

01

Empathy-First Care

Patients get real human connection with licensed clinicians, not chatbots or automated triage. Every interaction is driven by clinical judgment, not optimization algorithms.

02

Continuity of Care

Patients build ongoing relationships with the same physicians across their maternity journey, prenatal through postpartum. No revolving door of providers. Continuity drives better outcomes.

03

Meeting Patients Where They Are

Flexible scheduling, cultural sensitivity, and the autonomy to customize care for each patient. Technology handles logistics so clinicians can focus on the person in front of them.

How it fits together

Clinicians, patients, and referring agencies look at the same record.

Ouma's clinicians chart in our own maternity record. Ouma Access and Ouma Connect read from that same record, so a patient or a referring agency sees what the care team sees, and nobody has to re-send it. A visit summary a clinician releases usually shows up in the patient's portal within minutes. When a candidate finishes nurse intake, the agency's progress rail moves to the next step on its own. We built both portals ourselves.

Ouma clinical record

Care team charts here · Full clinical detail

Ouma Access · patient

  • Their own record only
  • Released summaries, results, and care plans
  • Messages with their care team

Released summaries usually show up within minutes.

Ouma Connect · agency

  • Its own referrals only
  • A five-step rail per candidate
  • Days in step and next appointment
  • The rail moves on its own

Intended-parent page

  • First name and last initial
  • Current step and next date
  • Nothing clinical, no login
  • Ends 60 days after clearance

Ouma Access · Patient portal

Everything a patient’s care team has shared, on their phone.

Ouma Access, at my.oumahealth.com, opens in a phone's browser, so there's nothing to download. Patients see how far along they are, get to their next visit, read the documents their clinicians have released, and message the people actually treating them. Every message goes to their Ouma care team. There's no chatbot or triage bot in between.

01Pregnancy 02Next visit 03Documents 04Messages 05Care Library

Current week, trimester progress, due date, and days to go. The dates come from the care team’s record, so the patient never types them in.

Date, visit type, and clinician, plus add-to-calendar. The Join video visit button opens 15 minutes before the visit starts.

Visit summaries, results, and care plans appear once the clinician releases them, usually within minutes of the note being finished. Patients can read them in the browser or download them.

Secure threads with the care team, with photo and PDF attachments. A clinician replies within one business day, and each message goes straight into the patient’s chart, so staff answer from the tools they already work in.

Guides and resources the care team picks for each patient, many in both English and Spanish, and always the current version.

Search across visits, documents, and messagesThe clinicians they've seenContact details on file, corrected by messageNotification bellText and email nudges with no health details in them

Getting in

First-time activation takes three steps. The patient enters their name, date of birth, and mobile number, types in the code texted to the number already on their chart, and sets a password if they want one. It matches their existing chart and never creates a duplicate. After that they sign in with a password or a texted code.

Ouma Connect · Agency portal New

Every referral, and exactly where it stands.

Ouma Connect is the portal for surrogacy and reproductive-services agencies that refer gestational-carrier candidates to Ouma for nurse intake and MFM clearance. Each candidate gets a five-step progress rail, from referral received to MFM completed, with days in the current step and the next appointment. When Ouma releases a report, it's on the agency's Reports page within seconds, and requests and replies stay tied to the referral they're about. From any candidate, the agency can send the intended parents a private status page with the agency's own name at the top.

1

Active referrals, candidates in MFM review, and clearances this month.

2

Click a stage to filter the table.

3

A progress rail on every row.

4

Days in the current step and the next appointment.

How Connect works for agencies →

Technology at Every Turn

Clinical expertise, supercharged by technology.

Every clinical workflow, from triage to chart review to outcomes reporting, is amplified by AI and purpose-built technology. Our custom EHR is designed around maternity care from the ground up, giving AI structured, high-quality data from day one. The result: a compounding flywheel where every encounter makes the next one smarter.

Four AI capabilities powering better care.

Our AI works behind the scenes so clinicians can be fully present with patients. All data is handled in full compliance with HIPAA and state privacy regulations.

Intelligent Chart Review

AI pre-processes patient charts before encounters, surfacing relevant history and flagging risk factors, reducing chart review time by 30%.

Predictive Risk Stratification

Models analyze patient data to identify high-risk pregnancies earlier, enabling proactive intervention before complications arise.

Automated Documentation

Clinical encounters are documented with AI assistance, reducing administrative burden and ensuring thorough records that meet payer requirements.

Real-Time Outcomes Reporting

AI-generated dashboards give partners continuous visibility into HEDIS gap closure rates, clinical outcomes, and population health trends.

From Our Team

Built for clinicians, by clinicians

“What drew me to Ouma was how the platform is designed around clinicians. I spend less time on paperwork and more time actually talking to my patients. The documentation, the chart prep, the risk screening, it all happens in the background, so when I'm with a patient, I'm fully present. That's rare in healthcare today.”
Lauren Hays
Lauren Hays
Chief of Behavioral Health Services, Ouma Health
“The technology here is a game-changer for bedside care. I can pull up a patient's full history, risk flags, and care plan in seconds, and the system keeps me organized so nothing falls through the cracks. It feels like the tools were built by people who actually understand what nurses need in a fast-paced clinical environment.”
Margery Johnson, RN, BSN
Margery Johnson, RN, BSN
Nurse Lead, Ouma Health
50States where Ouma’s physician network holds active licenses
20+Medicaid-enrolled states
6Clinical subspecialties under one roof
24/7Access for patients nationwide

Scale & Reach

National reach. Local impact.

Technology enables a focused clinical team to deliver subspecialty maternity care at a scale that traditional staffing models can't reach.

30%Documentation time saved with AI
5–12%Statewide HEDIS compliance improvement by market
80%Postpartum visit completion rate
46%Prenatal visit conversion to PPC1

Who We Serve

One platform, eight ways to transform maternity care.

The Ouma platform adapts to every partner type, same clinical excellence and technology backbone, tailored to your world.

Health Plans

Close HEDIS gaps. Improve Stars.

Proven Medicaid and commercial programs that drive measurable PPC1/PPC2 compliance improvement and close maternity care gaps.

Explore → Employers

Reduce maternity costs.

A prenatal benefit program that gives employees direct access to expert clinicians, reducing complications and overall spend.

Explore → Hospitals

TeleMFM at scale.

Subspecialty access without the headcount. Serve MFM shortages and high-risk pregnancies with expert clinicians.

Explore → Healthcare Systems

Subspecialty maternity coverage across provider groups.

Ouma delivers teleMFM across your inpatient, outpatient, and ultrasound-interpretation needs.

Explore → Rural & Critical Access Hospitals

Best-in-nation expertise helping you keep birth local.

Keeping maternity care local in rural communities.

Explore → Clinics

Integrated care for primary care.

Support clinics and healthcare providers with specialized maternity services integrated into patient workflows.

Explore → FQHCs & Community Health Centers

Specialty maternity care for the safety net.

Subspecialty maternity care for your patient panel.

Explore → Reproductive Services

Expert opinions for family planning.

Supporting fertility clinics and patients with MFM consultations vital for family planning decisions and preconception care.

Referring agencies get Ouma Connect, a portal that shows every candidate's progress.

Explore →

Frequently asked

Common questions about the Ouma platform

Want to see how the platform would work for your population?

What is a maternity care management platform?
It is the technology and clinical model Ouma Health uses to manage maternity care end to end: matching each patient to the right specialist, stratifying risk, coordinating care across the pregnancy, streamlining documentation, and reporting every encounter, outcome, and gap closure back to partners. The platform does the coordination and measurement so clinicians can focus on patients.
Is Ouma an app, or a real medical practice?
Ouma is a real medical practice. Every patient sees a qualified, licensed clinician, not a chatbot or an unlicensed coach. The virtual maternity care platform is the infrastructure behind that practice. You can read more about our physician-led, MFM-founded model.
How does the platform measure outcomes and close care gaps?
Every encounter is captured as structured, auditable data rather than anecdotes. That powers population health views, risk stratification, HEDIS and quality gap closure, and outcomes reporting partners can verify, supported by remote patient monitoring for continuous data between visits.
What are Ouma Access and Ouma Connect?
They're Ouma's two portals, and both read from the same record Ouma's clinicians use. Ouma Access (my.oumahealth.com) is for patients, who can see their pregnancy timeline, join video visits, get visit summaries and results once their clinician releases them, and message their care team. Ouma Connect (connect.oumahealth.com) is for surrogacy and reproductive-services agencies that refer gestational-carrier candidates to Ouma. It shows each candidate's progress through nurse intake and MFM clearance, delivers the reports Ouma releases, and carries each agency's requests and Ouma's replies.
Who does Ouma's platform serve?
The platform extends specialty maternity care to the patients and members who need it most, delivered on behalf of health plans, hospitals, clinics, and employers, from preconception through postpartum and in all 50 states.

From Ouma Answers

What kinds of virtual maternity care companies are there, and how do they differ?

The short answer

The category holds at least four different business models. Comparing them on features is why evaluations stall; comparing them on who carries clinical responsibility does not.

Read the full answer →

Medically reviewed by Sina Haeri, MD, MHSA

Related questions

Employers — What should you look for when evaluating virtual fertility and maternity care platforms? → The category — What is the state of the telehealth maternity care market? → Browse all 19 answers →

Let’s Talk

See how the platform would work for your population.

Our team can walk you through the model end to end.

Get in Touch →Learn How It Works

Expert maternity telehealth, extending the reach of subspecialty clinicians to every patient who needs it.

Company
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Resources
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Services
High-Risk Pregnancy (teleMFM)Ultrasound InterpretationDiabetes ManagementAddiction MedicineBehavioral HealthLactation SupportMidwiferyNurse NavigationRemote Patient Monitoring
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HospitalsClinics & Healthcare ProvidersHealthcare SystemsFQHCs & Community Health CentersHealth PlansRural & Critical Access HospitalsReproductive ServicesEmployers
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